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Injured knee on holiday in Mexico: can I claim against the tour operator?

I injured my knee on Holiday in Mexico. The stairs leading to our room collapsed (faulty concrete) causing me to twist my knee and fall. I attended hospital in Mexico. That was in August. I am still receiving physiotherapy. My tour operator says the hotel says it will give me one week's stay for three people, (free) as compensation. I deem this unacceptable. Please could you tell me if the offer would be acceptable and whether I have a claim against the tour operator?

You are very likely to have a claim against the tour operator. We will ask our First Response team to contact you and arrange a Solicitor to call you.

Tour operators remain liable for foreign hotels under the package holiday regulations so the litigation could be brought against them in the UK.

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crash liability assessment
by Conrad Murray last modified 16-11-2007 12:52

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